Services

Services across the full technology lifecycle.

Eight service lines that cover the work end to end: understanding the process, designing the solution, building, integrating and testing it, adding AI where it earns its place, and keeping it running. Each one lists the platforms and tools we typically work with.

01

Techno-Functional Consulting

We sit between the business and the build. Processes are mapped, requirements are pinned down and the solution is designed before anyone writes code or turns on a configuration switch.

Discuss your requirements

What we do

  • Business process discovery, mapping and improvement
  • Requirements gathering and fit-gap analysis against packaged software
  • Solution and integration architecture; build-versus-buy and platform selection
  • Functional and technical specifications developers can build from
  • Roadmaps, business cases and vendor evaluation

Typical deliverables

  • Process maps (current and target state)
  • Requirements traceability matrix
  • Solution architecture and design documents
  • Functional specifications and roadmap

Platforms & tools we work with

  • BPMN & Visio
  • Lucidchart
  • Confluence
  • Jira
  • Miro
  • ARIS / Signavio
02

ERP & Enterprise Applications

Core business platforms implemented, extended and kept healthy. Our consultants have delivered on several ERPs and know that the process problems are the same even when the screens are different.

Discuss your requirements

What we do

  • ERP implementations, rollouts, upgrades and re-implementations
  • Finance, procurement, supply chain, projects and HR modules
  • Configuration, workflow and approval design; master-data structures
  • Extensions, enhancements and process harmonisation on existing landscapes
  • Vendor-neutral platform selection when you haven't chosen yet

Typical deliverables

  • Configuration and design documentation
  • Workflow and master-data designs
  • Cutover and rollout plans
  • User guides and training material

Platforms & tools we work with

  • SAP S/4HANA & Ariba
  • Oracle Fusion Cloud & EBS
  • PeopleSoft
  • Deltek Costpoint
  • Microsoft Dynamics 365
  • NetSuite
  • Workday
  • Salesforce
03

Integration, APIs & Middleware

Most problems live between systems, not inside them. We design and build interfaces that move data reliably and make failures visible when they happen, using whichever integration platform fits your landscape.

Discuss your requirements

What we do

  • API design and development (REST, SOAP, GraphQL, webhooks) and API management
  • iPaaS and middleware builds on MuleSoft, Boomi, SAP Integration Suite, Azure Integration Services and similar
  • ERP to third-party integration: CRM, HR, finance, logistics, e-commerce and partner systems
  • EDI and B2B document exchange; file, queue and event-based flows
  • Error handling, monitoring, alerting and reprocessing

Typical deliverables

  • Interface inventory and mapping specifications
  • Built, tested and documented interfaces
  • Monitoring and error-handling runbook
  • Integration test evidence

Platforms & tools we work with

  • MuleSoft
  • Dell Boomi
  • SAP Integration Suite / CIG
  • Azure Logic Apps & Functions
  • Workato
  • Apache Kafka
  • Postman
  • EDI (X12 / EDIFACT / cXML)
04

Data, Migration & Analytics

Data decides whether a new system is trusted. We handle migration, data quality, pipelines and the reporting layer that turns transactions into decisions.

Discuss your requirements

What we do

  • Data migration: extraction, cleansing, mapping, load and reconciliation
  • Master-data design, governance and de-duplication
  • Data warehouses, lakes and ELT/ETL pipelines
  • Operational reporting, management dashboards and self-service analytics
  • Data models and semantic layers for BI tools

Typical deliverables

  • Migration strategy, templates and load scripts
  • Reconciliation and data-quality reports
  • Dashboards and report catalogue
  • Data dictionary and ownership model

Platforms & tools we work with

  • SQL Server & PostgreSQL
  • Snowflake
  • Azure Data Factory
  • Databricks
  • Power BI
  • Tableau
  • Informatica
  • dbt
05

Custom Development & Cloud

When packaged software doesn't cover it, we build the missing piece: applications, portals and internal tools, engineered properly and deployed on cloud infrastructure your team can run.

Discuss your requirements

What we do

  • Web applications, customer and supplier portals, internal tools
  • Mobile apps and progressive web apps
  • Cloud architecture, migration and deployment on AWS, Azure and Google Cloud
  • DevOps: CI/CD pipelines, containers, infrastructure as code, observability
  • Modernising legacy applications and spreadsheet-based processes

Typical deliverables

  • Working application with source code you own
  • Architecture and environment documentation
  • CI/CD pipelines and infrastructure definitions
  • Support and handover notes

Platforms & tools we work with

  • React & Next.js
  • Node.js
  • .NET
  • Python
  • Java
  • AWS
  • Microsoft Azure
  • Google Cloud
  • Docker & Kubernetes
  • GitHub Actions / Azure DevOps
06

AI Solutions & Automation

We build AI that does a job, not a demo. Assistants grounded in your own data, document and email processing, agents that complete workflows, and robotic automation for the steps that don't need intelligence at all.

Discuss your requirements

What we do

  • LLM-powered assistants and copilots grounded in your documents and systems (RAG)
  • AI agents and workflow automation across ERP, CRM and ticketing tools
  • Document intelligence: invoices, contracts, forms and email classification and extraction
  • Robotic process automation (RPA) for repetitive, rules-based work
  • AI tooling adoption: evaluation, guardrails, prompt and evaluation frameworks, cost control

Typical deliverables

  • Working AI application or agent with evaluation results
  • Data-grounding pipeline and prompt library
  • Automation bots with exception handling
  • AI usage policy, guardrails and cost model

Platforms & tools we work with

  • OpenAI & Azure OpenAI
  • Anthropic Claude
  • Google Gemini
  • LangChain / LlamaIndex
  • Azure AI Document Intelligence
  • Microsoft Copilot Studio
  • UiPath
  • Power Automate
  • n8n
07

Testing & Quality Assurance

Quality assurance that finds problems before your users do and leaves an audit trail. We plan, script, execute and automate testing across applications and integrations.

Discuss your requirements

What we do

  • Test strategy, scenario design and script writing
  • System integration, end-to-end, regression and user acceptance testing
  • Test automation for web, API and mobile
  • Performance and load testing
  • Defect triage, root-cause analysis and release readiness

Typical deliverables

  • Test strategy and script catalogue
  • Automation suites and execution reports
  • Defect log with root-cause notes
  • Test summary and sign-off report

Platforms & tools we work with

  • Jira & Xray / Zephyr
  • Azure DevOps Test Plans
  • TestRail
  • qTest
  • Selenium & Playwright
  • Postman & Newman
  • JMeter
  • Cypress
08

Managed Services & Partner Capacity

Once a system is live, it needs looking after. We run application support against agreed service levels, deliver enhancement backlogs, and provide named specialists to partners who need capacity under their own brand.

Discuss your requirements

What we do

  • Application management support: incidents, problems, changes and releases
  • Enhancement backlog delivery and small projects
  • Monitoring, housekeeping, patching and periodic health checks
  • Functional, technical, QA and project profiles embedded in partner delivery teams
  • Delivery under the partner's methodology, tooling and brand

Typical deliverables

  • Support runbooks and knowledge base
  • Incident and change reporting against agreed service levels
  • Release-impact assessments
  • Handover documentation

Platforms & tools we work with

  • ServiceNow
  • Jira Service Management
  • Freshservice
  • Zoho Desk
  • Microsoft Teams & Slack
  • ITIL practices
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